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Retail

SMS marketing that moves stock

Flash sales, loyalty rewards, order updates, and abandoned cart recovery - all through the channel your customers actually read. 98% open rates. Every time.

Start Free - 100 Messages View Pricing
The Problem

Retail marketing is getting harder

Email open rates have collapsed. Social reach is throttled. Paid ads keep getting more expensive. Meanwhile, your customers are glued to their phones.

๐Ÿ“ง

Email open rates: ~18%

Your carefully crafted promotions are buried in crowded inboxes - or worse, spam folders. Customers never see them.

๐Ÿ›’

Abandoned carts cost you revenue

70% of online shoppers abandon their cart. Without a fast, frictionless nudge, that revenue walks out the door permanently.

๐Ÿ“‰

Loyalty programmes go unnoticed

Customers forget they have points. Loyalty cards sit in wallets unused. Your best repeat-purchase tool is collecting dust.

โฐ

Flash sales need instant reach

A 4-hour sale announced by email at 9am isn't seen until 2pm - if at all. You need a channel that delivers in seconds.

The Solution

SMS: the channel that cuts through

Australians check their phones 96 times a day. An SMS arrives and gets read - on average within 3 minutes. No algorithm. No spam folder. No competition for attention.

  • โœ“ 98% open rates vs 18% for email
  • โœ“ Average 3-minute read time after delivery
  • โœ“ Customers opt in - so they want to hear from you
  • โœ“ Click-through rates up to 36% on promotional SMS
  • โœ“ Works on every phone - no app needed
98%
SMS Open Rate
3 min
Average read time
36%
Promo click-through rate
Monster SMS Features

Everything retail needs, nothing it doesn't

โšก

Bulk campaign blasts

Send thousands of personalised promotional messages in seconds. Import your customer list via CSV, segment by purchase history, and schedule around trading hours. Need to build your list first? See our recommended lead generation platforms.

๐Ÿค–

AI-powered auto-replies

Deploy an AI agent that handles customer enquiries 24/7 - stock availability, store hours, returns policy. No extra staff. No missed messages.

๐Ÿ’ฌ

Two-way conversations

Let customers text back. Handle order queries, complaints, and loyalty redemptions through a unified inbox your whole team can manage.

๐ŸŽฏ

Personalised merge fields

Address every customer by name. Include their loyalty points balance, last purchase, or personalised discount code - automatically.

โฐ

Scheduled sends

Queue your flash sale announcement to drop at 8am on payday. Schedule your Christmas campaign in advance and let it run automatically.

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Real-time analytics

See delivery, open, and click rates for every campaign. Know exactly which promotions drive foot traffic and online sales.

Real Examples

What retail SMS looks like in practice

Flash Sale
TrendBoutique
๐Ÿ”ฅ FLASH SALE - 4 hours only! 30% off everything in-store & online. Use code FLASH30 at checkout โ†’ trendboutique.com.au/sale Reply STOP to opt out.
Loyalty Reward
SportsMate
Hi Sarah! You've hit Gold status ๐Ÿฅ‡ You have 1,240 points - enough for a $25 reward. Redeem in-store or online โ†’ sportsmate.com.au/rewards
Order Update
MegaStore
Your order #8821 has shipped! Tracking: AU8821XYZ - estimated delivery tomorrow. Questions? Reply to this message.
Customer
Can I change the delivery address?
MegaStore AI
Of course! Please provide the new address and I'll update it for you right away.
Abandoned Cart
StyleHouse
Hey James! You left something behind ๐Ÿ‘€ Your cart has items worth $189. Complete your order in the next 2 hours for free shipping โ†’ stylehouse.com.au/cart
Pricing

Straightforward pricing, no lock-in

Start free and scale as you grow. No contracts, no hidden fees.

Free
$0
100 msgs (one-off)
Starter
$50
1,000 msgs/month
POPULAR
Pro
$125
2,500 msgs/month
Pro Plus
$275
6,000 msgs/month
Advance
$600
15,000 msgs/month

Top-ups available: 500 msgs @ 6ยข ยท 1,000 msgs @ 5.5ยข. Full pricing details โ†’

Ready to drive more retail sales with SMS?

100 free messages on sign-up. No credit card. Set up in under 60 seconds.

Start Free Now Explore Features
Monster SMS

Australia's all-in-one business SMS platform. Bulk campaigns, two-way messaging, AI agents, and powerful analytics.

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