Zoho CRM tracks every deal. Monster SMS makes sure your leads actually hear from you. Automated SMS at every deal stage, faster follow-up, and re-engagement sequences that run without you lifting a finger.
Free plan available. No credit card required. 5c per message on paid plans.
Sound familiar?
Research shows the best time to contact a new lead is within 5 minutes of enquiry. Most sales teams respond in hours, or days. By then, the lead has moved on.
Your Zoho CRM is full of contacts who expressed interest months ago and then went quiet. Manually reaching out to all of them never happens. An automated SMS sequence does it for you.
Reps send the same follow-up messages dozens of times a week. That time adds up fast. Automating deal-stage SMS notifications frees your team to focus on actual selling.
What you can do with Monster SMS and Zoho CRM
Trigger a personalised SMS the moment a deal moves to a new stage in Zoho CRM. Keep prospects informed and engaged at every step of your pipeline, automatically.
When a new lead enters Zoho CRM, Monster SMS can send a personalised welcome or follow-up message within seconds. Beat your competitors to the conversation every time.
When leads reply to your SMS, you receive it instantly. Turn inbound replies into booked meetings, updated deal stages, or routed support tickets without any manual handling.
Every message sent through MonsterSMS.ai is Spam Act 2003 compliant. Opt-outs are handled automatically. Your team stays safe and your brand stays trusted.
How it works
Link your Zoho CRM account to MonsterSMS.ai using Zapier or Zoho Flow. No coding required. Choose your trigger: deal stage change, new lead, overdue task, or any other CRM event.
Create personalised message templates using Zoho CRM fields such as contact name, deal name, assigned rep, and stage. Write once, reuse across your entire pipeline.
Every time the trigger fires in Zoho CRM, the right SMS goes out to the right contact. Your pipeline moves faster without your team doing the manual work.
Example workflow
When a deal stage changes in Zoho CRM, Monster SMS automatically sends:
Personalised with Zoho CRM contact and deal fields. Sent within seconds of the stage change.
Trusted by Australian sales teams
"We connected Zoho CRM to Monster SMS through Zapier and our deal-stage communication became instant. Prospects actually respond now because they get a text, not another email they never open."
Priya M. : Sales Manager, Brisbane QLD
API Integration
Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.
curl -X POST https://app.monstersms.ai/api/contacts/ \
-H "Content-Type: application/json" \
-H "x-api-key: YOUR_API_KEY" \
-d '{
"phone": "+61400000000",
"firstName": "Sophie",
"lastName": "Williams",
"email": "[email protected]",
"customFields": {
"source": "Zoho CRM",
"dealStage": "Proposal",
"assignedTo": "Sales Team"
},
"lists": ["YOUR_LIST_ID"]
}'
Import up to 10,000 CRM contacts in a single API call. Existing records are updated automatically.
Segment contacts by pipeline stage, deal value, or campaign for precision outreach.
Map CRM fields like deal stage, owner, and lead source directly onto Monster SMS contacts.
Query active, unsubscribed, and invalid contact counts via the API to keep your CRM in sync.
Simple, transparent pricing
Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.
Frequently asked questions
Can I send SMS directly from Zoho CRM?
Zoho CRM does not include a built-in Australian SMS gateway. You can connect MonsterSMS.ai to Zoho CRM using Zapier or Zoho Flow to trigger automated SMS messages from deal stage changes, new leads, or any other CRM event. Setup takes under 15 minutes and requires no coding.
How do I connect Zoho CRM to Monster SMS?
The easiest method is through Zapier. Create a Zap that triggers on a Zoho CRM event, such as a deal stage change or a new contact, then add MonsterSMS.ai as the action step to send an SMS. You can also use Zoho Flow for a native Zoho ecosystem connection. Both options require no coding and take around 10 to 15 minutes to configure.
Does Zoho CRM have built-in SMS?
Zoho CRM has limited SMS functionality through its Zoho One ecosystem, but coverage in Australia is inconsistent and per-message costs are higher. MonsterSMS.ai is purpose-built for the Australian market, with local hosting, 5c per message on paid plans, and full compliance with the Spam Act 2003. Other SMS options for Zoho CRM users include Twilio (from 9c per message) and MessageMedia. Monster SMS starts at 5c.
Can Monster SMS send an automated message when a deal stage changes in Zoho CRM?
Yes. Using Zapier or Zoho Flow, you can trigger a Monster SMS message the moment a deal moves to a new stage. Each message can be personalised with the contact name, deal name, and any other Zoho CRM field. You can create different SMS templates for each stage transition in your pipeline.
What is the best way to re-engage cold leads from Zoho CRM using SMS?
Create a Zoho CRM view or segment for leads inactive for 30 or more days, then use Zapier to trigger a Monster SMS re-engagement message to those contacts. A personal message referencing their original enquiry gets significantly higher response rates than email. Monster SMS also supports two-way replies so the conversation continues naturally without your team needing to switch platforms.
Related integrations
Connect Zoho CRM with MonsterSMS.ai and follow up every deal stage change with a personalised SMS. Free to start. 5c per message on paid plans.
Start Free TodayFree plan available. No lock-in contracts. 5c per message on paid plans.