ServiceM8 manages your jobs. Monster SMS makes sure customers show up. Automated reminders, on-my-way alerts, and quote follow-ups sent directly from your workflow.
Free plan available. No credit card required. 5c per message on paid plans.
Sound familiar?
Tradies lose 3 to 5 hours every week to customers who forget appointments or simply do not show up. That is real money gone.
Email confirmation rates average 21 per cent. Most customers never even open them. SMS gets read within 3 minutes, 98 per cent of the time.
You send a quote, the customer means to reply, then life gets in the way. A timely SMS follow-up brings them back before they go elsewhere.
What you can do with Monster SMS and ServiceM8
Send SMS reminders the day before every job. Customers confirm, reschedule, or let you know early. No more last-minute surprises on site.
Trigger an automatic "on my way" SMS when you start travelling to the job. Customers are ready when you arrive. Less waiting, more doing.
Automatically follow up on quotes that have not been accepted. A simple SMS reminder brings the customer back without any manual effort from you.
Customers can reply to any SMS and you receive it instantly. Confirm, reschedule, or answer questions without picking up the phone.
How it works
Link your ServiceM8 account to MonsterSMS.ai using Zapier. No coding needed. Takes under 10 minutes to set up.
Build your SMS templates once. Job reminders, on-my-way messages, quote follow-ups. Personalise with customer name, job time, and address.
Every time a job is booked or a quote is sent in ServiceM8, the right SMS fires at the right time. You focus on the work.
Trusted by Australian tradies
"One sparky in Brisbane dropped no-shows by 40 per cent in the first month. Set it up once and it just runs. Customers actually show up now."
Jake T. Electrical contractor, Brisbane QLD
API Integration
Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.
curl -X POST https://app.monstersms.ai/api/sms/send \
-H "Content-Type: application/json" \
-H "x-api-key: YOUR_API_KEY" \
-d '{
"to": "+61400000000",
"content": "Hi Dave, reminder your plumber arrives tomorrow at 9am at 42 Smith St Brisbane. Reply YES to confirm or call 07 3000 0000 to reschedule.",
"senderId": "YourBusiness",
"callbackUrl": "https://yourbusiness.com.au/sms-callback"
}'
Send to hundreds of customers in one API call. Ideal for job reminders and team notifications.
Push trade clients directly from your job management system into Monster SMS with custom fields.
Let an AI agent handle incoming replies and customer questions automatically around the clock.
Get delivery callbacks for every message so your system knows exactly what was received.
Simple, transparent pricing
Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.
Connect ServiceM8 with MonsterSMS.ai and send automated reminders for every job. Free to start. 5c per message on paid plans.
Start Free TodayFree plan available. No lock-in contracts. 5c per message on paid plans.