Deputy handles your rosters. Monster SMS makes sure your team actually shows up. Send instant shift reminders, last-minute change alerts, and no-show follow-ups automatically.
Free plan available. No credit card required. 5c per message on paid plans.
Deputy is the go-to workforce management platform for hospitality, retail, and healthcare businesses across Australia. It makes rostering simple, but getting staff to actually read and act on those rosters is a different challenge. Push notifications get missed, emails go unread, and a shift reminder buried in an app notification is easy to swipe away. SMS is different. It lands directly on your staff member's phone and gets read within minutes, whether they have the Deputy app open or not. For shift-based businesses where a single no-show can derail a whole service, SMS is the fastest and most reliable way to communicate roster changes, shift confirmations, and last-minute updates.
Sound familiar?
Push notifications get ignored, apps stay unopened. When a team member does not see their roster change in time, you are short-staffed at the worst possible moment.
You update a shift in Deputy but the affected staff member does not find out until it is too late. SMS gets through in under 3 minutes, every time.
A quick SMS confirmation request before a shift would catch most no-shows hours in advance, giving you time to find cover. Without it, you find out when the shift starts.
What you can do with Monster SMS and Deputy
Send SMS reminders to staff the day before every shift. Staff confirm, flag issues, or let you know early if they cannot make it. No more last-minute surprises.
When a shift is updated or reassigned in Deputy, the affected staff member receives an SMS alert immediately. No app check required, no delay.
Staff can reply to any shift SMS and you receive it instantly. Confirmations, questions, and requests handled without picking up the phone or logging into Deputy.
Monster SMS handles common staff replies automatically. Start time questions, location details, and simple confirmations answered without manual effort.
How it works
Link your Deputy account to MonsterSMS.ai using Zapier. No coding needed. Choose your trigger (new shift, shift change, upcoming shift) and you are ready to go in under 15 minutes.
Create your shift reminder templates once. Include the staff member's name, shift time, location, and role pulled directly from Deputy. Personalised and accurate every time.
Every time a shift is published, changed, or approaching in Deputy, the right SMS fires to the right person at the right time. Your roster communications run themselves.
Real workflow examples
Trusted by shift-based businesses across Australia
"We run a cafe with 14 staff across three locations. Since connecting Deputy with Monster SMS, last-minute no-shows have dropped significantly. Staff actually respond to SMS whereas they were ignoring the app notifications completely."
Sarah M. : Cafe owner, Melbourne VIC
API Integration
Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.
curl -X POST https://app.monstersms.ai/api/sms/send \
-H "Content-Type: application/json" \
-H "x-api-key: YOUR_API_KEY" \
-d '{
"to": "+61400000000",
"content": "Hi Chris, your shift on Sat 5 Apr has changed to 2pm to 8pm at Northside Store. Reply YES to confirm or call your manager on 0400 000 000.",
"senderId": "YourStore"
}'
Send to hundreds of customers in one API call. Ideal for job reminders and team notifications.
Push trade clients directly from your job management system into Monster SMS with custom fields.
Let an AI agent handle incoming replies and customer questions automatically around the clock.
Get delivery callbacks for every message so your system knows exactly what was received.
Simple, transparent pricing
Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.
Frequently asked questions
Deputy does not include built-in SMS notifications as a standard feature. By connecting Deputy to Monster SMS via Zapier, you can send automated SMS shift reminders whenever a shift is published, changed, or upcoming. Setup takes under 15 minutes.
Use Zapier to connect the two platforms. Create a Zapier account, set Deputy as your trigger (such as "New Shift Published" or "Shift Updated"), then set Monster SMS as your action to send an SMS. No coding is required and the integration is ready in minutes.
Deputy includes push notifications and email alerts, but SMS is not a standard feature. Monster SMS gives you reliable SMS delivery at 5c per message, which reaches staff even when they have app notifications turned off or are not near their email.
Yes. When a shift is modified in Deputy, Zapier triggers Monster SMS to send an immediate SMS alert to the affected staff member. SMS is read within 3 minutes on average, making it the fastest way to communicate urgent roster changes in hospitality, retail, or healthcare.
Monster SMS starts at 5c per SMS on paid plans, with a free plan available to get started. For a team of 15 staff receiving one shift reminder per day, that is approximately $1.35 per day. Other SMS platforms charge significantly more.
Connect Deputy with MonsterSMS.ai and send automated SMS reminders to your team. Free to start. 5c per message on paid plans.
Start Free TodayFree plan available. No lock-in contracts. 5c per message on paid plans.