No-shows cost salons $7,500 a year. Fix it with one text. Automated SMS reminders, rebooking prompts, and birthday offers that keep clients coming back.
Free plan available. No credit card required. 5c per message on paid plans.
The real cost of empty chairs
Even 2 to 3 no-shows per week adds up to over $7,500 in lost revenue per year for the average salon. A simple SMS reminder brings that number down dramatically.
When clients cancel with short notice there is no time to fill the slot. SMS reminders sent 24 to 48 hours ahead give you time to rebook before the appointment is lost.
Most clients intend to come back but never get around to booking. A timely SMS nudge after their appointment brings them back before they wander to a competitor.
What you can do with Monster SMS and Fresha
Send automated SMS reminders 24 to 48 hours before every booking. Clients confirm or reschedule with a quick reply. No more manual calls from your front desk.
Automatically message clients a few weeks after their appointment and invite them to book again. Keep your chair full without lifting a finger.
Send personalised birthday messages with a special offer, or run targeted SMS promotions to fill slow periods. Clients love the personal touch.
Clients reply directly to any SMS and the message comes straight to your MonsterSMS.ai inbox. Handle questions, confirmations, and reschedules without a phone call.
How it works
Link your Fresha account to MonsterSMS.ai using Zapier. No coding needed. Takes under 10 minutes to get running.
Create your SMS templates once. Appointment reminders, rebooking prompts, birthday offers. Personalise with client name, service, stylist, and booking time.
Every booking in Fresha triggers the right SMS at the right time. You focus on your clients. Monster SMS handles the follow-up.
Results from Australian salons
"Set it up once and our no-show rate dropped within the first two weeks. The rebooking prompts alone are worth it. Clients actually appreciate the reminder instead of being annoyed by it."
Salon owner Hair and beauty salon, Queensland
API Integration
Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.
curl -X POST https://app.monstersms.ai/api/sms/send-batch \
-H "Content-Type: application/json" \
-H "x-api-key: YOUR_API_KEY" \
-d '{
"messages": [
{ "to": "+61400000000", "content": "Hi Emma, 20 per cent off all colour services this week at Bella Hair. Book now: bella.com.au/book" },
{ "to": "+61411111111", "content": "Hi Mia, 20 per cent off all colour services this week at Bella Hair. Book now: bella.com.au/book" }
],
"senderId": "BellaHair"
}'
Blast promotional offers to your full client list or a targeted segment in one request.
Build reusable booking reminder and promo templates with client name variables.
Organise clients into lists by service type, visit frequency, or location for targeted messaging.
Export your full contact database as a CSV at any time for reporting or backups.
Simple, transparent pricing
Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.
Connect Fresha with MonsterSMS.ai and send automated reminders, rebooking prompts, and birthday offers. Free to start. 5c per message on paid plans.
Start Free TodayFree plan available. No lock-in contracts. 5c per message on paid plans.