MYOB + MonsterSMS.ai
MYOB Integration

MYOB Does the Books. Monster SMS Chases the Payments.

MYOB is where Australian businesses have managed their accounts for decades. Now pair it with Monster SMS to automate payment reminders, payroll notifications, and BAS alerts over SMS -- the channel your customers actually respond to.

Start Free Today

Free plan available. No credit card required. 5c per message on paid plans.

Home / Integrations / MYOB
Example Workflow
Trigger: Customer payment is overdue in MYOB
Hi David, your account with City Supplies has an outstanding balance of $1,240.00. Pay online at citysupplies.com.au/pay or call us on 07 3000 0000 to discuss. Thank you.

Sound familiar?

📞

Collections calls go unanswered

Accounts staff spend hours each week calling customers about overdue balances. Most calls go to voicemail. An SMS cuts through where calls cannot.

💵

Payroll day surprises for staff

Employees appreciate knowing when pay has been processed and when to expect funds in their account. A simple payroll notification SMS eliminates unnecessary enquiries to HR.

🗂️

BAS lodgement scrambles every quarter

Clients who use MYOB for their own books frequently miss the deadline for sending reconciled data to their accountant. An SMS nudge two weeks out saves the quarterly panic.

What you can automate with Monster SMS and MYOB

💰

Outstanding balance reminders

Trigger SMS reminders when customer accounts go overdue in MYOB. Send escalating messages at 7, 14, and 30 days to prompt action before you need to involve a debt collector.

📋

Payroll processed notifications

Let staff know the moment payroll has been processed and approved in MYOB. Reduces HR enquiries, builds trust, and gives your team one less thing to wonder about.

📆

BAS lodgement deadline alerts

Remind clients or internal stakeholders when the BAS lodgement window is approaching. A timely SMS two weeks before the deadline keeps reconciliation on the radar before it becomes urgent.

✅

Payment received confirmations

Automatically send a confirmation SMS when a customer payment is recorded in MYOB. Reduces double-handling disputes and gives customers confidence their payment landed correctly.

How it works

1

Connect MYOB via Zapier

Use Zapier to connect your MYOB Business or AccountRight account to MonsterSMS.ai. Setup takes around 15 minutes with no technical knowledge required.

2

Build your message templates

Create personalised SMS templates once, pulling in fields like customer name, account balance, and due date from MYOB. Every message is tailored automatically.

3

Automation handles the rest

When an account goes overdue or a payroll run is approved in MYOB, the right SMS fires to the right person at the right time. No manual steps needed.

Trusted by Australian businesses

30%
Reduction in overdue accounts reported
98%
SMS open rate
5c
Per message on paid plans
★★★★★

"We run payroll through MYOB and our staff used to call the office every fortnight asking if their pay had gone through. Since we set up Monster SMS to send an automatic confirmation, those calls have stopped completely."

Craig B. - Operations manager, manufacturing, Brisbane QLD

Frequently asked questions

Does MYOB support webhooks for real-time triggers?
MYOB Business (the cloud version) supports webhook-style integrations through Zapier, which polls your MYOB account at regular intervals for new changes. MYOB AccountRight also integrates with Zapier. For real-time triggers, the Zapier connection checks every few minutes and fires your SMS workflow as soon as a matching event is detected.
How do I set up Zapier to connect MYOB and Monster SMS?
Log into Zapier and create a new Zap. Choose MYOB as your trigger app and select the event you want to watch (such as "new invoice" or "invoice updated"). Then choose MonsterSMS.ai as your action app and select "Send SMS". Map the MYOB fields to your message template and turn the Zap on. The full setup takes around 15 minutes.
Should I use MYOB or Xero with Monster SMS?
Both work equally well with MonsterSMS.ai through the same Zapier integration method. The choice between MYOB and Xero comes down to your existing accounting setup. If you already use MYOB, there is no need to switch. If you use both platforms across different entities, you can run separate Monster SMS integrations for each. See our Xero integration page for details.
Can I send SMS to customers without their mobile number stored in MYOB?
MonsterSMS.ai sends messages to the mobile numbers stored in your contact records. If a contact does not have a mobile number in MYOB, the message will not send for that record. We recommend auditing your MYOB contact list to ensure mobile numbers are captured during onboarding.
Is this legal for chasing outstanding invoices in Australia?
Yes, provided you have an existing business relationship with the customer. Under the Spam Act 2003, transactional and commercial messages sent to existing customers are permitted. MonsterSMS.ai includes compliant opt-out handling on all messages. Always include a way for the recipient to respond or opt out, which Monster SMS handles automatically.

Related resources

API Integration

Build It Your Way with the Monster SMS API

Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.

POST POST /api/sms/send Send payment due reminder SMS
curl -X POST https://app.monstersms.ai/api/sms/send \
  -H "Content-Type: application/json" \
  -H "x-api-key: YOUR_API_KEY" \
  -d '{
    "to": "+61400000000",
    "content": "Hi Lisa, friendly reminder your account balance of $1,240.00 is due today. Pay at pay.yourbusiness.com.au or call 1300 000 000.",
    "senderId": "YourBiz"
  }'
💬

Single SMS

Fire off individual invoice or payment reminders the moment an overdue trigger fires in your accounting system.

📋

Contact Import

Sync clients from your accounting software into Monster SMS with custom billing fields.

🏷️

Custom Fields

Store invoice numbers, due amounts, and account codes against each contact for personalised messages.

📝

Templates

Create once-approved invoice reminder and payment confirmation templates for consistent messaging.

Simple, transparent pricing

Free
$0
/month
100 msgs/mo
Starter
$50
/month
1,000 msgs/mo
Pro Plus
$275
/month
6,000 msgs/mo
Advance
$600
/month
15,000 msgs/mo

Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.


per SMS on any paid plan

Stop chasing overdue accounts.

Connect MYOB with MonsterSMS.ai and automate payment reminders, payroll notifications, and BAS alerts via SMS. Free to start. 5c per message on paid plans.

Start Free Today

Free plan available. No lock-in contracts. 5c per message on paid plans.