Field service businesses run on trust and timing. When your tech is en route, the customer needs to know. Connect Jobber with Monster SMS to send on-my-way alerts, job confirmations, and completion notifications automatically -- so your team can focus on the work, not the communications.
Free plan available. No credit card required. 5c per message on paid plans.
Sound familiar?
Field service no-shows cost Australian service businesses thousands per week. A reminder the day before and an on-my-way alert when your team departs eliminates most of them.
You visit, assess, and send a quote through Jobber -- then silence. An automatic follow-up SMS two days later brings the customer back before they find someone else.
Dispatching multiple technicians across different jobs creates constant questions: "When is the customer expecting me?" SMS automations keep everyone on the same page without back-and-forth calls.
What you can automate with Monster SMS and Jobber
When a Jobber job status changes to "in progress" or "en route", Monster SMS fires an alert to the customer with the technician's name and estimated arrival time. No calls needed.
Send a booking confirmation SMS as soon as a job is scheduled in Jobber. Include the job date, time window, technician name, and a simple YES/NO confirmation link.
Automatically follow up on unaccepted quotes 48 hours after they are sent from Jobber. A conversational SMS gets responses where a formal quote email does not.
When a job is marked complete in Jobber, send an automatic wrap-up SMS with a review request or a summary of work done. Drives Google reviews and repeat bookings.
How it works
Link your Jobber account to MonsterSMS.ai through Zapier. Choose the triggers that matter to your business -- job created, job assigned, quote sent, job completed.
Write your SMS templates once using Jobber fields like client name, technician name, job address, service type, and scheduled time. Personalised messages for every customer.
Every job change in Jobber triggers the right SMS automatically. Your team arrives at prepared customers. No-shows drop. Reviews go up. Rebooking conversations start themselves.
Trusted by field service businesses
"We run a four-van HVAC business and before Monster SMS, customers constantly missed appointments or were not home when the tech arrived. Now every job triggers an on-my-way SMS from Jobber and our no-show rate has dropped by over a third."
Tim R. - HVAC business owner, Melbourne VIC
Frequently asked questions
Related resources
API Integration
Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.
curl -X POST https://app.monstersms.ai/api/conversations/start-direct \
-H "Content-Type: application/json" \
-H "x-api-key: YOUR_API_KEY" \
-d '{
"senderIdId": "YOUR_SENDER_ID",
"phoneNumber": "+61400000000",
"message": "Hi Mark, just following up on the quote we sent you last week for the deck build. Happy to answer any questions. Reply here or call 0400 000 000."
}'
Send to hundreds of customers in one API call. Ideal for job reminders and team notifications.
Push trade clients directly from your job management system into Monster SMS with custom fields.
Let an AI agent handle incoming replies and customer questions automatically around the clock.
Get delivery callbacks for every message so your system knows exactly what was received.
Simple, transparent pricing
Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.
Connect Jobber with MonsterSMS.ai and send on-my-way alerts, job confirmations, and quote follow-ups automatically. Free to start. 5c per message on paid plans.
Start Free TodayFree plan available. No lock-in contracts. 5c per message on paid plans.