ClickSend is a solid broadcast tool. But when a customer replies to your SMS, ClickSend has no answer. Monster SMS includes AI auto-reply agents, flat pricing, and Australian-first compliance out of the box.
Start Free — No Card Needed View PricingMonster SMS responds to customer replies automatically with conversational AI. ClickSend has no AI capability whatsoever. When a customer texts back, ClickSend leaves you to handle it manually.
ClickSend's PAYG credit model makes monthly spend hard to predict. Monster SMS has fixed plans from $50/mo. You always know what SMS costs before the month starts.
Monster SMS is built by an Australian team for Australian businesses. Spam Act 2003 compliance is built in. ClickSend is owned by Sinch, a Swedish company with a global-first product.
| Feature | Monster SMS | ClickSend |
|---|---|---|
| AI auto-reply agents | ✓ Built-in, Azure AI, no code | ✗ Not available |
| Free plan | ✓ 100 messages on sign-up (one-off) | ✗ No free plan |
| Fixed monthly subscription | ✓ From $50/mo | ✗ Credit-based PAYG only |
| Bulk SMS campaigns | ✓ | ✓ |
| Two-way SMS inbox | ✓ All plans | ✓ Available |
| Australian Spam Act 2003 compliance | ✓ Built-in, automated | ⚠ Global compliance, AU requires manual config |
| Multi-tenant agency workspaces | ✓ Every plan | ⚠ Limited subaccount support |
| Twilio number import | ✓ | ✗ |
| Australian-owned platform | ✓ Blockstars Technology, QLD | ✗ Sinch (Swedish), global focus |
| Multi-channel (email, voice, fax, post) | ⚠ SMS-focused | ✓ SMS, email, voice, fax, post |
| Contact management | ✓ | ✓ |
| Analytics and reporting | ✓ | ✓ |
| REST API access | ✓ | ✓ Robust API |
| Opt-out management | ✓ Automatic, all plans | ✓ |
| Local AU support | ✓ QLD-based team | ⚠ 24/7 global support, not AU-specific |
ClickSend's PAYG rate varies by volume. Here's how costs stack up for typical Australian business sending volumes.
| Volume / month | Monster SMS (AUD) | ClickSend (est. AUD) |
|---|---|---|
| 1,000 messages | $50/mo (5.0c/SMS) | ~$60/mo (~6c/SMS PAYG, no plan savings) |
| 5,000 messages | ~$138/mo (Pro + top-up) | ~$200–$250/mo (volume rates + no features included) |
| 15,000 messages | $600/mo (4.0c/SMS, AI included) | ~$450–$600/mo (bulk credits, no AI, no compliance tools) |
ClickSend estimates based on published PAYG rates. Monster SMS prices are fixed AUD ex GST with all features included at every plan level.
Preview contacts, lists, templates, and supported status data before you import anything into MonsterSMS.ai.
Prefer a manual path? Read our step-by-step migration guide.
Open ClickSend Migration Tool"We switched from ClickSend in an afternoon. The AI auto-reply alone saved us 3 hours a week."
"Finally a platform that doesn't require a developer. Set up our first campaign in 20 minutes."
"The pricing is transparent and the AI actually works. No nasty surprises on the bill."
Yes. Export your contacts from ClickSend as a CSV file and import them directly into Monster SMS. The process takes a few minutes. If you need help, our team can walk you through it.
ClickSend has no free plan. Monster SMS gives you 100 messages on sign-up (one-off) at no cost, no credit card required. That's enough to test a real campaign before you commit to a plan.
Spam Act 2003 compliance is built in from day one. Opt-out requests are processed automatically, opted-out numbers are suppressed instantly, and your campaigns include compliant unsubscribe language by default. You don't need to configure this yourself.
ClickSend covers more channels. If SMS is your primary channel, Monster SMS will serve you better with AI, compliance, and a simpler pricing model. If you rely heavily on email, voice, or physical post, evaluate both platforms for your full use case.
Yes. If you have a Twilio number you want to keep using, Monster SMS supports Twilio number import. Contact our team to arrange the port.