PropertyMe + MonsterSMS.ai
PropertyMe Integration

PropertyMe Manages the Lease. Monster SMS Manages the Tenant.

Property managers in Australia carry portfolios of 150 to 200 properties. Communicating with every tenant about rent, inspections, maintenance, and lease renewals via phone and email is not scalable. Connect PropertyMe with Monster SMS to automate the routine messages and focus on the relationships that matter.

Start Free Today

Free plan available. No credit card required. 5c per message on paid plans.

Home / Integrations / PropertyMe
Example Workflow
Trigger: 3 days before rent is due for a tenancy in PropertyMe
Hi Jordan, a reminder that rent of $520.00 for 4/12 Pine Ave is due on Friday 11 April. Pay via your tenant portal at rentportal.com.au/login to avoid a late fee. Reply to this message if you need assistance. City Property Management.

Sound familiar?

💸

Rent arrears pile up quietly

Most rent arrears do not start with a tenant who refuses to pay. They start with a tenant who forgot, got busy, or assumed rent was still auto-processing. A proactive reminder three days out prevents most arrears before they start.

🔑

Inspection no-access wastes your whole morning

Routine inspections where tenants are home and cooperative require at least 48 hours written notice under most state legislation. A follow-up SMS reminder the day before cuts no-access incidents significantly.

📄

Lease renewals lapse because tenants did not see the email

Sending a lease renewal notice by email alone is a compliance risk and a missed opportunity. An SMS nudge alongside the formal letter dramatically improves response rates and reduces the chance of tenants vacating unexpectedly.

What you can automate with Monster SMS and PropertyMe

💰

Rent due reminders

Send a friendly SMS reminder 3 days before rent is due for each tenancy. Include the amount, due date, and a payment portal link. Reduce arrears without a single phone call.

🔍

Routine inspection notices

Automatically send an SMS when a routine inspection is scheduled in PropertyMe. Include the date, time window, and entry notice reference. Tenants are prepared and no-access rates drop.

🔧

Maintenance status updates

Keep tenants informed when a maintenance request moves from logged to approved to scheduled to complete. Proactive updates reduce inbound calls asking "what is happening with my repair?"

📋

Lease renewal alerts

Trigger an SMS to the tenant 60 days before lease expiry to open the renewal conversation early. Give yourself enough time to renegotiate terms or begin re-letting without a vacancy gap.

How it works

1

Connect PropertyMe via Zapier

Link your PropertyMe account to MonsterSMS.ai through Zapier. Select the property events you want to trigger SMS messages -- rent due, inspection created, maintenance updated, lease expiring.

2

Build your tenant message templates

Write your SMS templates once using PropertyMe fields including tenant name, property address, rent amount, due date, and inspection time. Every message is personalised at scale.

3

Communicate with every tenant automatically

PropertyMe events trigger the right SMS to the right tenant at the right time. Your team handles the exceptions. Routine communications run themselves across your entire portfolio.

Trusted by Australian property managers

45%
Reduction in rent arrears with proactive SMS
98%
SMS open rate vs 28 per cent for email
5c
Per message on paid plans
★★★★★

"We manage 180 properties and before Monster SMS, my PM would spend Monday mornings calling tenants who had not paid rent on Friday. Now the SMS goes out automatically three days before the due date and most tenants pay before we even have to follow up. Our arrears rate has never been lower."

Ange K. - Principal, residential property management, Sydney NSW

Frequently asked questions

Does PropertyMe integrate directly with Monster SMS?
The connection is made through Zapier, which acts as the bridge between PropertyMe and MonsterSMS.ai. Zapier monitors your PropertyMe account for specific events (such as a new inspection being scheduled or rent becoming overdue) and triggers your SMS workflow in Monster SMS automatically. No direct API setup is required on your end.
Is sending SMS to tenants compliant with REIQ and state tenancy legislation?
SMS is a widely accepted communication channel for property managers in Australia. Formal notices (such as entry notices and breach notices) must still be served in the method specified in the tenancy agreement or required by state legislation -- typically written notice in Queensland under the RTRA Act. However, SMS reminders and updates are appropriate for informal communications like rent reminders, inspection confirmations, and maintenance updates. Always ensure your tenancy agreements include a clause permitting SMS contact for routine communications.
Can I send SMS to landlords as well as tenants?
Yes. Monster SMS can send to any mobile number stored in your PropertyMe contacts. You can set up separate workflows for tenant-facing messages (rent reminders, inspection notices) and landlord-facing messages (vacancy alerts, inspection report summaries, maintenance approvals). Each workflow uses different triggers and templates.
How do I handle tenants who do not want SMS communications?
Every SMS sent through MonsterSMS.ai includes an opt-out option by default (typically "Reply STOP to unsubscribe"). When a tenant opts out, Monster SMS records the opt-out and will not send further messages to that number. You can also manually flag contacts in your Monster SMS dashboard to exclude them from automated workflows. This ensures compliance with the Spam Act 2003.
What is the best practice for rent reminder timing?
Most property managers find three days before the due date to be the sweet spot for rent reminders. It is far enough in advance that the tenant has time to arrange payment, but close enough that the due date is front of mind. A second reminder the day after the due date (if payment has not been received) is also effective. Set both up in Zapier as separate workflows with different message tones -- friendly reminder first, prompt follow-up second.

Related resources

API Integration

Build It Your Way with the Monster SMS API

Monster SMS is more than a messaging tool. It is a full platform with 35 API endpoints across SMS, Contacts, Lists, AI Agents, Conversations, and Templates.

POST POST /api/sms/send-batch Send batch rent reminder SMS to tenant list
curl -X POST https://app.monstersms.ai/api/sms/send-batch \
  -H "Content-Type: application/json" \
  -H "x-api-key: YOUR_API_KEY" \
  -d '{
    "messages": [
      { "to": "+61400000000", "content": "Hi James, your rent of $560 is due Friday 11 Apr. Pay via your tenant portal: pm.youragency.com.au" },
      { "to": "+61411111111", "content": "Hi Anna, your rent of $420 is due Friday 11 Apr. Pay via your tenant portal: pm.youragency.com.au" }
    ],
    "senderId": "YourAgency",
    "callbackUrl": "https://youragency.com.au/sms-delivery"
  }'
📨

Batch SMS

Send rent reminders to an entire tenancy list in one request with per-tenant personalisation.

📂

Lists

Organise tenants by property, suburb, or lease renewal date for targeted communications.

📝

Templates

Build approved rent reminder and inspection notice templates for consistent, compliant messaging.

🤖

AI Agents

Deploy an AI agent to handle tenant enquiries and maintenance requests around the clock.

Simple, transparent pricing

Free
$0
/month
100 msgs/mo
Starter
$50
/month
1,000 msgs/mo
Pro Plus
$275
/month
6,000 msgs/mo
Advance
$600
/month
15,000 msgs/mo

Top-ups available from 5.5c per message. Free plan includes 100 msgs/month, no credit card required.


per SMS on any paid plan

Reduce arrears. Reduce no-access.

Connect PropertyMe with MonsterSMS.ai and automate rent reminders, inspection notices, and lease renewal alerts across your entire portfolio. Free to start. 5c per message on paid plans.

Start Free Today

Free plan available. No lock-in contracts. 5c per message on paid plans.